Return Policy
We appreciate your choice of VISIONARE for your streetwear apparel purchases. To guarantee a seamless shopping experience, please carefully review our return policy before making a purchase. Your transaction with us implies your acceptance of the terms outlined below.
Please be aware that once a purchase is made, all sales are considered final. We do not accept returns or provide refunds, except in the rare cases where you receive a defective or incorrect item due to an error on our part. If such an issue arises, kindly contact our customer support team within 5 business days of receiving your order, providing your order number and explaining the problem. Upon review, if necessary, we will supply you with a prepaid shipping label for the return of the defective or incorrect item. After receiving and inspecting the returned item, we will take appropriate action by immediately sending a replacement.
Shipping Policy
Shipping Locations
Our shipping services are currently ONLY available within the United States. If you have any questions about shipping to your location, please contact our customer support team at support@visionareshop.com for assistance.
Shipping Methods
We provide the following shipping methods:
Standard Shipping: Anticipated delivery time is between 10-14 business days.
Express Shipping: Anticipated delivery time is 5-10 business days.
Shipping Costs
Shipping charges vary depending on the chosen shipping method and the destination. During the checkout process, you can view the shipping cost for your order.
Order Processing
Orders are typically processed within 1-7 business days from the date of purchase.
After your order has been shipped, you will receive a confirmation email containing
tracking details.
Lost or Delayed Shipments
In the unlikely event that your shipment is lost or delayed, please contact our customer support team at support@wrathco.com. We are committed to promptly resolving the issue and keeping you informed about the status of your order.
Privacy Policy
We collect personal information like contact details and demographics. We use this data for order processing, customer support, and personalization, including sending promotional emails if you opt-in. Your information is shared with trusted partners and, when required by law, with legal authorities. You have the option to unsubscribe from promotional emails and manage cookies. While we maintain reasonable security measures, absolute security cannot be guaranteed. Our services are not intended for children under 14. Any policy updates will be posted on our website, and you can contact us with any questions or concerns.
By using our services, you agree to these terms.
Contact Us
For any inquiries or assistance regarding returns or shipping, please do not hesitate to contact our customer support team at support@visionareshop.com
VISIONARE reserves the right to modify or update this return and shipping policy without prior notice. We encourage you to periodically check this page for any revisions.